Updated

Even a good match begins with unfamiliarity. The caregiver learns the home, the routine, and the family, and the patient learns a new person in the house. Yad Harutzim asks families to give this period a chance.

  • Repeat the daily routine in plain words, even if there was basic Hebrew training.
  • Keep one contact person available, rather than several relatives directing the worker at once.
  • Tell the difference between the difficulty of getting acquainted and a problem that is not resolving: violence, neglect, or refusal of work that was agreed.
  • Do not hold the passport as a way to “make sure the worker stays”. That is unlawful, and it also destroys trust.

If the match does not work after a genuine try, the branch is the place to continue the conversation. Replacing a worker is also subject to the visa conditions and the authority’s procedures, not only to what one side wants.

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